A commercial water tap gives them chilled or ambient water without a bottled cooler taking up floor space. Touch-free models keep shared surfaces to a minimum, which matters anywhere with an infection control policy to answer to. Boiling options are available for staff areas, kept out of patient-facing spaces.
Every tap is installed and serviced by Aquacool engineers, with delivery typically next day. Available to buy outright or hire on a flexible rental plan.
Access to water is only a small part of patient care, but important.
Waits are unpredictable, and a full waiting room can mean a long time in a chair. Water available without having to ask at the desk makes that wait easier, particularly for anyone who's been sent straight from another appointment.
Patients frequently need water for tablets, and treatment appointments often leave people wanting a drink afterwards. Room-temperature water matters as much as chilled here.
Anxiety before an appointment is common, and it makes people thirsty. A glass of water is a genuinely useful thing to offer someone who's waiting and uneasy.
Clinical and reception teams work long days with limited breaks. Reliable access to cold water in staff areas is a straightforward way to support them.
Waiting rooms, treatment areas and staff rooms have very different requirements. Patient-facing spaces need water that's easy to reach and hygienic to use; staff areas need something closer to an office kitchen.
For waiting rooms, chilled and ambient water covers what patients actually need - something cold while they wait, or room-temperature water to take medication with. No boiling water in patient-facing areas, which removes the scald risk entirely.
The Elite HydroTap T2 suits this well, dispensing chilled and ambient water from a compact undercounter unit with UV protection and an antimicrobial touch panel. It takes up very little space in a small practice.
Anywhere with an infection control policy, shared touchpoints are worth designing out. A touch-free tap means patients and staff aren't pressing the same button all day, which is a simple win in a waiting room with steady footfall.
Several taps in Aquacool's range offer touch-free or sensor operation alongside UV protection. The Elite Instant Tap T3 Steel offers touchless operation alongside UV protection, while the Elite HydroTap T2 pairs UV protection with an antimicrobial touch panel. Both suit clinical and reception environments where hygiene standards are already tightly managed.
Clinical and reception teams work long days with limited breaks, and staff kitchens are usually the only place a hot drink happens. Keeping boiling water back of house means staff get what they need without it sitting in a patient area.
The Elite Instant Tap T3 Steel dispenses boiling, chilled and ambient water from one touch-free tap, making it a practical single unit for a staff room. The Ezy-Tap is a more compact option for smaller practices.
In a waiting room, the same few surfaces get touched by everyone who comes through the door. Shared buttons on a water dispenser are an easy thing to design out, and most practices are already applying that thinking to door handles, card machines and reception desks.
Touch-free taps dispense without the user pressing anything, so there’s no shared contact point at the water station. Several models in Aquacool’s range also include UV protection within the unit itself. Combined with regular servicing, that gives practices something straightforward to point to when infection control procedures are reviewed – without adding another item to the daily cleaning list.
The main one. Waits are unpredictable, and patients shouldn’t have to ask reception for a glass of water. A self-serve chilled and ambient point covers both those wanting something cold and those taking medication.
Reception staff field the requests when there’s no water point available. A tap nearby means they can offer water quickly, or point patients to a self-serve station, without leaving the desk unattended.
Clinical and admin teams work long days with limited breaks. Staff areas are where boiling water belongs in a healthcare setting – available to the people who need it, and away from patient-facing spaces entirely.
Clinical settings produce a lot of unavoidable waste, so it’s worth removing the avoidable parts where you can. Bottled water in waiting rooms and staff areas is one of them – a mains-fed tap covers the same need without cups of plastic arriving by the case, being stored somewhere they’re not really wanted, and going out again as waste.
For practices working towards sustainability targets, it’s a small change that’s easy to evidence, and it doesn’t add anything to the daily routine of an already busy site.
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Waits are unpredictable, and patients are often anxious or thirsty before an appointment. Water available without having to ask reception is a straightforward courtesy that makes the experience better, at almost no cost per glass.
Touch-free models remove a shared contact point from a room where the same surfaces are touched by everyone who comes through. It’s a simple thing to point to when infection control procedures are reviewed, and it adds nothing to the daily cleaning routine.
Practices are usually short on storage, and cases of bottled water take up room that’s needed elsewhere. A mains-fed tap removes the deliveries, the storage and the waste, which is easy to evidence against sustainability targets.
Where there’s no water point, requests go to the front desk. A self-serve station means reception staff aren’t fetching cups during busy periods, and patients get what they need without waiting for someone to be free.
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