AQUACOOL ARE THE PREMIER PROVIDERS OF TOP-QUALITY WATER DISPENSERS AND OFFICE HYDRATION SOLUTIONS
Established in 1999 and still independently owned, we install both bottled and plumbed-in water coolers, coffee machines and instant taps, which offer convenience and help reduce plastic waste of households and businesses nationwide.
Professional Service Always
Our customers range from large public sector organisations, such as local councils, right through to local businesses with only a few employees.
Wherever you sit on this spectrum, you can expect the same professional service from our team.
Some of the companies we're hydrating...
With a reputation for being fast and reliable…
Our size and location make us a more flexible and dependable option than larger companies.
Our top-notch service engineers are fully trained to get you set up in no time at all. In fact, we not only deliver on weekends, but are out serving our customers 364 days per year!
All of our customers benefit from free delivery as standard. Furthermore all of our water coolers are regularly cleaned and sanitised according to official guidelines.
We want all of our customers to enjoy a stress free experience with total transparency!
We also understand that clear and upfront costs are essential, so there’s no need to worry about stealth service fees or sneaky environmental charges. Our pricing is upfront and honest so you can be sure that your needs are taken care of from the get-go
All of the bottles used in coolers are reused up to 500 times, cutting down on single use plastic.
Our water is sourced from sustainable natural springs across the country.
Last year alone we potentially saved over 10 million single use plastic bottles from going into landfill.
1 in 3 of our vehicles are electric & we plan delivery routes to keep our impact to a minimum.
AQUACOOL: OUR STORY – FROM HUMBLE BEGINNINGS TO NATIONWIDE SUCCESS
Aquacool began its journey in 1999 as a family-run business, founded by a husband and wife team with a genuine passion for providing high-quality hydration solutions. What started as a small local enterprise has flourished over the years into a leading national provider of water coolers and coffee machines across the UK.
The heart of our business remains rooted in family values, with the founders’ children now joining the company to continue and strengthen the family legacy. While our head office proudly remains in Manchester, we’ve steadily expanded our presence with strategic locations across the UK, including Derby, Sheffield, London, and Southampton. This nationwide network ensures we can deliver rapid service to our customers wherever they are.
Meet the Team Behind the Brand
Aquacool was founded by a husband and wife team in 1999, and their children have now joined the business, bringing a fresh perspective while maintaining the company’s core values. This family connection ensures that the personal touch remains central to everything we do.
Dedicated Departments
Our team is organised into several key departments to ensure we provide the best possible service to our customers:
Management: Our experienced management team oversees all aspects of the business, ensuring we continue to grow and innovate while staying true to our values.
Sales & Customer Service: Our friendly and knowledgeable sales and customer service team is on hand to help you find the perfect hydration solution for your business and resolve any issues promptly.
Finance: Our finance team is responsible for managing the company’s finances and ensuring we remain a stable and reliable partner for our customers, handling all financial transactions with care and professionalism.
Engineers: Our skilled engineers are responsible for installing and maintaining our water coolers and coffee machines, ensuring they are always in perfect working order and delivering the quality you expect.
Delivery Drivers: Our dedicated delivery drivers ensure that your water and coffee supplies are delivered on time, every time, maintaining the reliability that has become synonymous with the Aquacool name.
From our humble beginnings to our position today as a nationwide provider, the Aquacool story is one of family values, quality service, and environmental responsibility.
We look forward to continuing this journey with you.
Our Mission and Values
Customer-Centric Approach
At the heart of Aquacool is an unwavering commitment to providing the best customer service in the industry. We treat our customers like family, offering a personal and friendly approach that truly sets us apart from larger, less flexible providers. This dedication to relationship building has been central to our success since day one.
Uncompromising Quality
We are dedicated to offering the highest quality products that meet the most stringent standards of health and safety. Our water is sourced from natural springs and undergoes rigorous testing, while our coffee machines are carefully selected for their reliability and performance, ensuring a great taste experience every time.
Environmental Responsibility
We are committed to an environmentally conscious approach that extends through every aspect of our business. From reducing plastic waste with our reusable bottles to operating eco-friendly delivery vehicles, sustainability is at the core of our operations. Last year alone, our services potentially saved over 10 million single-use plastic bottles from ending up in landfills – a figure we're immensely proud of. Learn more about our comprehensive sustainability initiatives.
Innovation and Technology
We embrace the latest technology to provide our customers with the best possible experience. From contactless UVC water dispensers to energy-efficient coffee machines, we are always looking for new ways to improve our products and services, ensuring we remain at the forefront of the industry.