If you experience an issue with your Aquacool product, we recommend first checking for simple fixes such as bottle positioning or water supply.

If the issue continues, our support team can quickly help diagnose and resolve it. We can advise on troubleshooting, arrange a service visit, or discuss replacement options if needed.

If you’re unsure on how to solve an issue with one of our products – professional help is available from 8:00am – 5:30pm via our website chat on our contact us page.